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Frequently Asked Questions
Our Approach
At PLUME™, "Elevated Fragrance Oil" is more than a label. It reflects our commitment to thoughtful fragrance design, exceptional performance, premium fragrance composition, complete technical documentation, and an unwavering focus on the makers who trust our oils in their craft.
Safety is fundamental to the way we approach fragrance.
PLUME™ works with established professional perfumers and reputable fragrance manufacturers whose work is supported by technical documentation and recognized industry safety practices. Our fragrance oils are phthalate-free, and we maintain Safety Data Sheets (SDS) and applicable IFRA documentation for the fragrances we offer.
Fragrance oils are concentrated materials created for incorporation into finished products; they are not intended to be used undiluted. Appropriate usage levels vary considerably depending upon the finished application. We therefore encourage every maker using PLUME™ fragrance to review the applicable IFRA guidance and safety documentation and to formulate, manufacture, label and use products appropriately for their intended application.
The International Fragrance Association (IFRA) Standards are a globally recognized, science-based risk-management system for the safe use of fragrance ingredients. These standards may restrict, establish specifications for, or prohibit particular fragrance materials and establish appropriate use levels according to application.
It is also important to understand the distinction between hazard information and actual exposure or risk. Safety Data Sheets are technical hazard-communication documents for concentrated chemical mixtures and contain information necessary for their safe handling, storage, and occupational use. Hazard classifications appearing on an SDS should be considered in the context of concentration, route of exposure, intended application and the composition of the finished product. They should not be interpreted in isolation as a prediction that a properly formulated finished product will cause a particular health outcome.
Our responsibility does not end with documentation or minimum compliance. PLUME™ continually evaluates our fragrance library as scientific information, industry standards, regulatory requirements, and fragrance technology evolve. We may choose to reformulate, replace or discontinue a fragrance when we believe a newer formulation better reflects our internal standards—even when an existing formulation remains permissible for its intended use.
We are a company built upon deeply held values, including respect for human life and the well-being of the people and families who purchase, formulate with, and enjoy our fragrances. We would never knowingly disregard credible safety information for the sake of selling a fragrance. When credible new information becomes available, we take it seriously, review the available science and technical documentation, consult our manufacturing partners when appropriate, and make thoughtful decisions accordingly.
For us, responsible fragrance means neither ignoring legitimate safety information nor creating unnecessary fear around chemistry. It means understanding the science, respecting appropriate usage levels, working with qualified fragrance professionals, and continually holding our library to a high standard.
Compliance is our starting point. Thoughtful formulation, responsible use, and continual evaluation are part of the PLUME™ standard.
Every PLUME™ fragrance is built with performance, transparency, and artistry in mind. We use premium aroma materials sourced from respected fragrance houses around the United States, including carefully selected essential oil components when they enhance the fragrance's character and performance. Rather than following trends or relying on inexpensive fillers, we focus on creating refined, well-balanced compositions designed for exceptional performance across a wide range of home fragrance applications.
Sometimes.
While PLUME™ offers select manufacturer originals and industry favorites, our focus remains on thoughtfully curated fragrances, exclusive developments, and atmospheric storytelling rather than simply building the largest catalog possible.
PLUME™ was created around a simple belief: fragrance is more than a scent—it is an art.
Rather than building a catalog of hundreds of interchangeable oils, we curate fragrances with intention. Many of our fragrances are developed alongside professional perfumers, all are evaluated for performance, and every selection earns its place within our Fragrance Library.
We serve makers who view fragrance as part of their creative process, part of their memory, an art—not simply just another ingredient.
"Smell is a potent wizard that transports us across thousands of miles and all the years we have lived" –– Helen Keller
An atmosphere is the emotional and sensory experience a fragrance creates within a space.
At PLUME™, we organize fragrances into thoughtfully curated collections designed to evoke places, memories, seasons, and moods. Every fragrance is selected not only for how it smells, but for the atmosphere it helps create.
A Mood Profile is a PLUME™ exclusive creative reference designed to help makers better understand the atmosphere behind a fragrance.
Rather than focusing solely on notes, Mood Profiles explore the feeling, setting, and emotional character of a fragrance.
FRAGRANCE COLLECTIONS
The Fragrance Library is our complete collection of available fragrances.
New releases, Atmospheres, PLUME Originals™, and Atmospheric Scent Studies™ all live within the Fragrance Library, making it the best place to explore everything PLUME™ has to offer.
PLUME Originals™ are proprietary fragrances developed exclusively for PLUME™ by Master Perfumers.
These fragrances are unavailable through other suppliers and represent our most distinctive atmospheric creations.
Atmospheric Scent Studies™ are our artistic interpretations of iconic fragrance experiences.
These fragrances are offered as creative scent references for makers and are not affiliated with, endorsed by, or produced by any trademark owner.
An Atmospheric Scent Study is an independently developed interpretation composed to closely echo the defining scent profile, balance, and recognizable character of a well-known fragrance. Its creative purpose is fidelity—offering makers a familiar olfactory experience through the PLUME™ lens.
A PLUME™ Derivative begins with a recognized fragrance as an olfactory point of departure, then intentionally changes direction. Notes may be added, removed, softened, intensified, or rebalanced until the composition develops its own character, dimension, and atmosphere. Familiar echoes may remain—and the connection may still be recognizable—but close fidelity to the reference fragrance is no longer the objective.
Simply put: a Scent Study closely interprets the fragrance being studied; a PLUME™ Derivative uses that fragrance as the beginning of an entirely new story.
All referenced trademarks remain the property of their respective owners and are used solely for identification and comparison. PLUME™ is not affiliated with, endorsed by, sponsored by, or licensed by the referenced fragrance houses or trademark owners.
INGREDIENTS & SAFETY
YES. PLUME™ fragrance oils are phthalate-free, as verified by documentation provided by our manufacturing partners.
Individual IFRA Certificates and Safety Data Sheets (SDS) are available for every fragrance.
PLUME™ does not conduct animal testing or commission animal testing. Based on representations provided by our manufacturing partners, the fragrance oils we offer are not tested on animals by those manufacturers.
Yes. PLUME™ evaluates every fragrance in one or more representative
applications before adding it to our library. Applications vary by fragrance
profile and may include candles, linen wash, room fragrance, or other
common maker uses.
These evaluations assess fragrance performance. They do not guarantee
compatibility, regulatory compliance, stability, or results in every formula,
base, manufacturing process, or finished product. Customers remain
responsible for testing their own formulations.
Yes.
Every fragrance offered by PLUME™ is evaluated for performance before being added to our library. Testing may include candles, linen wash, room fragrance applications, or other common maker uses depending on the fragrance profile.
Technical documentation can be found within our Documentation Library.
Available documents include:
• SDS (Safety Data Sheets)
• IFRA Certificates
IFRA documentation addresses specified fragrance uses and concentration limits. It does not replace finished-product testing, a product safety assessment, or compliance with applicable federal, state, or local requirements.
Yes.
Our fragrance oils are manufactured and distributed in the United States and are accompanied by professional documentation for maker use.
USING YOUR PRODUCTS
Calculating fragrance oil usage is simple once you have determined your designed fragrance load. At PLUME™, we test our fragrance oils in candles at a 9% fragrance load, as we have found this to be an excellent starting point for evaluating both hot throw and cold throw performance across our wax system. However, the ideal usage rate will vary depending on your wax, vessel, wick, and desired scent strength.
Formula:
Wax weight (oz or g) x Fragrance load (%) = Fragrance Oil Needed
*ALWAYS VERIFY AND FOLLOW THE IFRA MAXIMUM FRAGRANCE LOAD RECOMMENDATION FOR EACH OIL YOU ARE USING
ORDERS & SHIPPING
Most fragrances are available in:
• 2 oz
• 4 oz
• 8 oz
• 16 oz
• 64 oz (4 lbs)
Availability may vary by fragrance
We only ship within the USA - for now!
If you have a valid tax exemption or certificate of resale from your home state, please submit all tax information to us via email. Processing your exemption can take 5-7 business days. Please note- WE CANNOT REFUND SALES TAX PAID ON ORDERS PLACED BEFORE TAX EXEMPTION PURCHASING BENEFITS ARE FULLY PROCESSED.
WHOLESALE & CUSTOM DEVELOPMENT
Volume discounts are available to every customer. You do not need a special merchant account or EIN to access bulk pricing. We service small businesses, hobbyists, large businesses, and everyone in-between. Every customer is treated with kindness and respect- we treat others the way we want to be treated.
Please contact us directly for orders that exceed what we offer on our website.
Yes! Select custom fragrance development projects may be accepted throughout the year.
Please contact us for details––we would love to help you create.
GENERAL QUESTIONS
We do not offer gift cards at this time.
